Home / Delivery & Floors

Delivery

Delivered by our own team.

Free delivery to ground-floor homes and anywhere with a lift. Stairs are charged per floor, per item, and your total is confirmed on WhatsApp before we set off.

White sliding wardrobe in bedroom

Floor charges

Ground floor is free. Stairs are priced by floor, per item.

If your building has a working lift we treat it like the ground floor, so there’s no extra charge. For homes with stairs only, a small carry-up charge applies for each item, depending on the floor. It’s added to your total before you confirm, so there are never surprises on the day.

4th floor and above

£40

3rd floor

£30

2nd floor

£20

1st floor

£10

Ground floor or lift access

FREE

How delivery works

From message to doorstep in four steps.

Order on WhatsApp

Send the model, size, colour and your postcode. We confirm the full price.

Pick a delivery day

We offer the next available day for your area and a time window.

We deliver

Our two-person team brings it in, carefully, to the room you choose.

Check, then pay

Inspect your furniture, add assembly if you booked it, and pay on delivery.

Oak hinged door wardrobe

Getting ready

A few checks before delivery day.

Large wardrobes are delivered flat-packed, so they fit through standard doors and stairwells. A quick check helps everything go smoothly:

Delivery FAQ

Delivery questions, answered

Still unsure? Message us on WhatsApp and a real person will reply, usually within minutes.

We deliver across London and the UK. Send us your postcode on WhatsApp and we’ll confirm your delivery day.

Delivery to a ground-floor home, or any floor with a working lift, has no floor charge. Homes with stairs only pay a small carry-up charge for each item: £10 for the 1st floor, £20 for the 2nd, £30 for the 3rd and £40 for the 4th floor and above.

Yes. We confirm your delivery day on WhatsApp and send you a time window so you’re not waiting in all day.

If you book assembly, our team takes the packaging away when they finish.

Check your order when it arrives and tell the driver or message us straight away with photos. We’ll arrange a replacement part or item.

Ready when you are

Tell us your postcode, we'll do the rest.

Message us your postcode and floor and we’ll confirm your delivery day and any carry-up charge straight away.